Contact us

Our support team helps agencies with bookings, ticketing, deposits and anything else on the Partner Portal portal.

Support

• E-mail: hello@example.com

When you write to us

Include your booking reference (for example FL-ABC123) and the airline PNR if you have it, what you expected to happen and what happened instead. For a deposit, include the payment reference and a copy of the receipt. It lets us answer on the first reply.

Urgent travel

If a passenger travels within the next 24 hours and something is wrong with their ticket, call us rather than e-mailing, and say it is urgent.